Firstly, log into the Cloud Management PBX Portal (https://voip.giant.net.uk)

This guide assumes that you are already logged into the PBX Portal and have selected the correct tenant (if you are a multi-tenant/reseller user). It also assumes that you have more than 1 DDI/Number purchased. Visit https://portal.giant.net.uk to purchase new numbers.

 

Then, navigate to Configuration -> Extensions/Users

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Select the extension that you wish to change the Outbound Presentation for.

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Scroll down to the 'Outbound Calls' section of the Extension Page, and then you can pick a number from the 'Number for Outbound Presentation' drop-down. You can also select 'Block External Caller ID' for all your outbound calls from this extension to become withheld (Unknown Caller).

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Finally, scroll to the bottom of the page and click 'Save'. These changes are effective immediately.

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