Categories
Articles
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What is Giant Zerotouch?
Zerotouch allows our customers and resellers to deploy, program and sync their VoIP hardware directly from the Giant portal. -
VoiceCloud How To Series - Lesson 1: Logging in & Dashboard Overview
Welcome to Lesson 1 of our VoIP Dashboard training series! Today, we're embarking on an exciting journey to master the ins and outs of our state-of-the-art VoIP (Voice over Internet Protocol) dashboard. -
How to change the outbound DDI presentation for an extension
Have the need to change the outbound DDI for a user? This article explains how to change the outbound presentation for an extension. -
Configuring Microsoft Teams for Direct Routing
This guide provides step-by-step instructions for configuring Microsoft Teams to enable Direct Routing to make and receive calls via Microsoft Teams. -
Queue Configuration Overview
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I'm experiencing ghost calls from unknown numbers that don't look real?
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A call is marked as FAILED or CONGESTION. How can I find more information?
